Costel Networks PMS Interface
Costel Networks has developed a billing interface with Micros (Opera) . The interface can capture various guest information. They can be broken into two groups:
Those that are fixed and will come anyway at the time of check-in. We will call them Basic Fields. & Configurable data fields.
The Basic Fields are:
Guest Room number
Guest Reservation Number
Guest First Name
Guest Last Name
Guest Title (MR., Mrs., Capt., etc)
Guest Room Shared or not shared
Guest Profile Number
Guest Arrival Date
Guest Departure date (expected departure date)
Guest Language
Guest VIP Status
Guest No Post Status (reg. Credit Limit)
Database swap flag status
The edge that this new interface provides is that it provides a richer and varied data from the PMS, thereby facilitating a better CRM. It provides flexibility in extending customer base