Indias Leading Hospitality HSIA Service and Solution Provider.
Indias leading provider of Wired and Wireless HSIA services to Premium and 5 Star Hospitality / Hotel Chains.Wide experience in setting up Wi-Fi in Malls, Coffee Shops, Hotels, Colleges, Townships, Cities.
Costel Networks addresses all aspects of guest and hotel needs and is able to bring a holistic approach for meeting their requirements. Costel Networks deploys and maintains all the requisite network hardware.
Provides a comprehensive service delivery portfolio encompassing various tools and services such as
Moodle- An online self paced e-learning portal Also provides the necessary infrastructure in order to provide and maintain a secure network such as:
Starting with User interface design, authentication and bill processing methods, Costel Networks offers flexible and creative software solutions to customers. Besides billing & authentication, the software suite includes comprehensive reporting and analysis of revenue & usage patterns, and also proactive failure tracking and analysis.
User login is facilitated by one of the following methods:
Costel Networks maintains a log of all users connected and the services that they use.(mail, telnet, http etc.), which are available in REAL TIME to officials as per DoT. These logs can be used for computer security auditing as well as generalized informational, analysis, and debugging messages like tracking the network usage of specific Subscribers on the network by receiving a syslog of every Session that is opened by each subscriber
We have dedicated rack space to house our Centralized servers with an application which is hosted in 2 different Premier and highly secure Data centers where we store the syslog data.
Costel Networks has developed a billing interface with Micros (Opera) . The interface can capture various guest information. They can be broken into two groups:
Those that are fixed and will come anyway at the time of check-in. We will call them Basic Fields. & Configurable data fields.
The Basic Fields are:
The edge that this new interface provides is that it provides a richer and varied data from the PMS, thereby facilitating a better CRM. It provides flexibility in extending customer base
Steps taken by Costel Networks to ensure end to end security:
with the support of our knowledge employees and rich industry experience